|
However, the kettle I had purchased through Amazon was defective. Obviously, the safety shut off switch did not work.
So it wasn't that great of a purchase.My replacement kettle works fine. My request for free shipment back was denied.
I called Capresso and was told to send the product back for replacement. It cost me $14 to return it.
I love the looks of this kettle and how quickly it heats the water. After the second day of use I found the dry kettle still hot the next morning.
I was told this product did not qualify for pre-paid shipping back.
Honestly, it took a while to adjust to it's speed - you get in a groove and think, OK I have this much time to get my coffee/tea/oatmeal ready while I wait for the water to boil. On one kitchen supply website, they wanted to charge me $38 for ground shipping. It is just amazing, and it shocks people when they first see it in action. I'd give this item and transaction 10 stars if I could.
This kettle cost the same on Amazon as it did elsewhere - but on Amazon, the shipping was monumentally less. They said this was their #1 pick because it was entertaining to watch the bubbles. Not so with Amazon, very inexpensive shipping and it arrived very quickly. All the stovetop kettles I have used over the years took a few minutes to boil the water. They picked it as their #1 after saying all stovetop kettles were the same, but you want to pick one that is not plastic (can retain flavors/odors). So, I bought it. This kettle takes 90 seconds, sometimes less. Then, 90 seconds later, you remember that things are different now that you own this kettle.
I am the most satisfied customer you could imagine - and this transaction typifies Amazon in my opinion: great products and great, inexpensive (but quality) service. I saw this kettle reviewed on America's Test Kitchen. This kettle is so much more than what I expected. I could not be happier with my purchase.
Since it is attached to the top edge of the kettle and against the glass, it gets a little warm when you are boiling water, thus you can smell the odor more easily. I boiled water with the kettle. Look at the picture of the kettle. This time, NO chemical odor was detected.
There was NO chemical taste in the water it boiled. Even they look similar. No bad taste at all. But the material of the lid is hard plastic. Of course I pour my boiled water into a cup to taste it.
It is from the black part of the handle. Then I opened the lid and used a towel to cover the handle and lid. I even checked the plastic materials used for the handle and the lid. Then I tried to figue out where the chemical odor came from. You can actually leave a mark on it if you poke it with your nails. I am a bit OCD myself and I decided to keep this beautiful glass kettle.
I have a very sharp/sensitive nose and tongue. I was glad that the lid was odor-free too. I read the reviews here about the chemical odor. I sniffed from the top of the kettle again. Believe me, the odor so many reviewers were talking about is actually from the plastic handle.
It gives you a better hold of the kettle. This kettle boils water very very fast. Faster than my other kettle which is a Breville stainless-steel one.One more point I want to make is that many kettles claim that they are stainless steel, but they have a clear plastic window for checking water level. It looks like PP (#5 plastic--BPA Free, the same plastic for the new infant bottles). So I tested and checked(sniffed) my kettle carefully. This handle is completely out of the water you will boil. When the kettle was cold, I sniffed and found the odor from the black part of the handle. The material for the handle (which has the chemical odor) feels like a somewhat soft, non-slip material.
So you are actually still boiling water with some plastic. I've been using my kettle for several months. Here is what I did. They are actually different.
Boiled water has very strong plastic smell and taste.Customer service was non-responsive (treated my worries as false) I think that this smell and taste are outrageous. Should we (this kettle owners) proceed with legal charges.If somebody has already started, I'll join, since believe that this product may be even harmful for health.
I do recommend that you read the tips in the back of the owners manual before using your new kettle. I had enjoyed it so much I ordered another one from Amazon that same day. I've had two of these wonderful kettles and have had no problems with either. The first one I had for two and a half years before it took a trip off of the counter onto a hard floor. I haven't experienced the bad taste that some reviewers have reported with either of these kettles.
|
